Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you or a third party, other than the carrier and indicated by you, acquires physical possession of the last goods.

To exercise your right of withdrawal, you must inform us (Estatira Organic GmbH, Kreuzstr. 1-3, 45468 Mülheim an der Ruhr, Germany, info@estatira.de, Phone: +49 208 45793733) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Estatira Organic GmbH Kreuzstr. 1-3 45468 Mülheim an der Ruhr Germany, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are liable to deteriorate or expire rapidly or sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Please send the goods exclusively to our logistics service provider at the following address: Estatira Organic GmbH Kreuzstr. 1-3 45468 Mülheim an der Ruhr Germany info@estatira.de

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

Estatira Organic GmbH
Kreuzstr. 1-3
45468 Mülheim an der Ruhr
Germany
info@estatira.de

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service ()
Ordered on ()/received on (*)
Name of consumer(s)
Address of consumer(s)
Street, house number
Postal code, city
Country
Email: info@estatira.de
Signature of consumer(s) (only if this form is notified on paper)
Date

(*) Delete as appropriate.

Cancellation policy created for free using Trusted Shops Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.